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Just starting up or just want to get to know Data Access?

We can provide On Demand support Services for even the smallest customer.

Time and materials support and blocks of pre-paid support hours are available.

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Monitoring is a key component for a secure reliable network. Data Access can provide monitored proactive and flexible IT service plans for small businesses to get the IT support they need when they need it. Data Access Monitored On Demand IT Service gives small businesses access to a complete IT department, a proactive and automated preventative maintenance schedule, and the flexibility to control IT budgets. Data Access’ Monitored On Demand IT Service is ideal for small businesses seeking more than just reactive hourly IT support.

 

Includes:

  • Monitoring of some key network components
  • Allows remote access to all Servers and workstations. Both desktop and notebooks whether on site or not. Allowing Data Access to quickly and easily provide remote support for most network and user issues.
  • Allows us to provide monitored and managed Anti-Virus for the desktop at just $2 / user per month.
  • Other processes such as backup can be added to the monitoring for a monthly fee.
  • Scheduled server maintenance

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We view ourselves as an extension of your business. Our IT Management goals are nothing short of a dramatic reduction in your total cost of technology ownership and a dramatic reduction in your technology-induced stress level. While you focus on your core business, Data Access provides you with an enterprise level IT department for less than it would cost you to manage your IT in house. Your Fully Managed Agreement gives you access to a comprehensive suite of tools and processes that normally have been available only at the largest companies. Data Access will design and effectively manage your day-to-day IT needs while we provide strategic guidance to make sure you get the most from your IT investments.

  • Strategic technology planning and implementation
  • Maximize technology investments to help your company achieve your business goals through increased productivity and efficiency
  • Proactive support
  • Detailed infrastructure performance reports, asset inventory reports, and end user usage reports
  • Cost-effective and predictable IT budgets based on a per device model
  • Unlimited access to purchasing support, end user training, 3rd party vendor management, resource, and up to date information about the latest technology trends

 Includes:

  • Our Full Monitoring package
    • Monitoring all key Server processes
    • Monitoring key applications
    • Windows patch management
    • Third Party patch management
    • Backup monitoring and management
    • AV monitoring and management